"Performance Porsche is the best experience I've ever had. "
At 61 years of age I have owned a lot of cars and dealt with a lot of dealers. The experience of buying and being served at Performance Porsche is the best experience I've ever had. Everything is geared toward the buyer ! Thanks Kim Smith and the rest of the folks at Performance Porsche ! ! I'll be back ! !
First Time Porsche Owner
"Great Service at Performance Porsche"
I would like to express my pleasure with the assistance provided by Andrew and Jeremy in the Porsche Service Department. Always cordial and willing to provide detailed information about my car, they both are fine ambassadors for your dealership. I would be grateful if my comments were relayed to upper level management with regard to their performance evaluations.
Frank
Chapel Hill, NC
Frank
"You are very fortunate to have people like Andrew representing the quality of the product you promote with such excellent customer service."
Dear Mr. Ramoin, Performance Auto Mall General Manager,
This week I had to bring my 2002 911C4S into your dealership here in Chapel Hill. I am a transplanted Northerner and this was my first trip to Performance Porsche.
People are too quick to complain about poor service, but never take the time to recognize excellence. I wanted to take a minute to recognize Andrew Mercs.
Andrew treated me as though I just left the showroom with my car. It didn't matter that I purchased my car elsewhere or that I was "new" to the dealership. He was informative, extraordinarily hospitable and made sure the my experience was positive. My problem was resolved quickly and I was provided interim transportation.
If anything, I left your dealership angry because of the inadequate treatment I received in comparison from my previous dealer.
You are very fortunate to have people like Andrew representing the quality of the product you promote with such excellent customer service.
Thank you for the opportunity to reach out to you to share a positive experience,
Respectfully.
Mark, Performance Porsche Service Customer
